FAQs

Why do you recommend the Top 5 supplements?

We recommend the Top 5 supplements as building blocks to your health. A multivitamin is a good way to replenish the vitamins that are being depleted in our body on a daily basis by lifestyle factors. EPA DHA is a anti-inflammatory protocol and has the side benefit of being very good for your skin and hair. Vitamin D because we do not get enough sun. Probiotics as they are the good bacteria in your gut needed to aid the digestive process; and finally magnesium because it is an essential mineral that is depleted when we sweat as well aids in stress (which everybody has).

Do I need a referral to book an appointment?

No. Chiropractors are primary care practitioners who can diagnose and recommend the appropriate plan of care.

Do I need a prescription for orthotics?

We do not require a prescription for orthotics at our office. BUT if you plan on being reimbursed for custom orthotics by your extended health plan or claiming them as a medical expense, it is required you get a prescription before casting. Please call your insurance company to verify your coverage options. See the orthotics page for more info.

What is entailed with a New Patient examination?

A New Patient examination is a thorough history, intake and muscle testing combined with soft- tissue manipulation to help the Doctor get their diagnosis and understand your case. From there they recommend the plan of care. At every step of the way in our exam process we explain what is happening and what we are doing do ensure that you are comfortable, and at the end it is your decision whether you proceed with the plan of care.

Do you [IHC] have a nutritionist?

We do not at this time, but Dr. Nik can offer in depth nutritional and lifestyle counselling as per his functional medicine training. Functional Medicine addresses the underlying causes of disease, using a systems-oriented approach and engaging both patient and practitioner in a therapeutic partnership. It is an evolution in the practice of medicine that better addresses the healthcare needs of the 21st century.

Is there a difference between supplements from IHC and other stores?

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Do you [IHC] offer bracing?

We have extensive bracing options, including custom AND off the shelf hip and knee braces, over the counter orthotics, runner's straps, elbow strapping, and much more! Visit or call the store at IHC for more info.

What insurance companies do you [IHC] offer?

We can direct bill to private insurers as seen below. Additionally, we can bill direct for claims related to Motor Vehicle Accidents, WSIB cases, or through the Criminal Injury Compensation Board.

What are your prices for a gym membership?

Our memberships range from $30-$50 per month; we also have payment plans and limited time specials.

What are your hours?

We are open 24/7 but, staffed Monday - Friday from 8am - 8pm, Saturday and Sunday 1-4pm

What all do you offer at your gym?

When have 17 pieces of cardio equipment, Strength Training Machines. Free Weights ranging from 2lbs to 100lbs. Fitness Class room, Infared Sauna, Changerooms, and our famous Medical Exercise Program!

What are the prices?

Sessions range from $30-$55 and all packages include a gym membership.

What are the benefits of Medical Exercise?

Increased Strength, Improved Body Fat Composition, Improved Bone Density, Improved Blood Pressure, Improved Range of Motion and Improved Aerobic Capacity

What age do you have to be to join?

Clients under 16 years of age require a parent's confirmation upon signing up as well as supervision during time spent at the gym.

What do you do if you have questions about the equipment?

You can always chat to one of our highly trained staff for guidance on use of machines or technique.

How do you cancel your membership?

In person or over the phone (during staffed hours).

For the no-commitment membership with automated payments, it is your responsibility to notify the gym staff 14 days before the 15th of any given month to allow the necessary time to cancel the payment.

What do you do in the case of an emergency during unstaffed hours?

There is a panic button located near the change rooms that will alert emergency services in the case that an ambulance is needed. Additionally, there is a first aid kit plainly in site by the gym service desk. The phone numbers of the management team are also listed beside the first aid kit, who will assist if needed.

How do you get access if you signed up online?

Come in during staffed hours to receive a FOB for 24 hour access

Just once per week for 15 minutes, but we do have a package where each session is 30 minutes long!

How often do I come?

Does the treatment hurt? What does a treatment feel like?

There is mild or no sensation during treatment. Occasionally one feels a mild, soothing warmth or tingling.

Are there any side effects or associated risks?

During more than twenty years of use by practitioners around the world, very few side effects have ever been reported. If a patient is allergic or ultra sensitive to light they may show signs of skin irritation for a few days. Occasionally some chronic injuries or pain syndromes may feel aggravated post-treatment as the healing response occurs. This normally manifests as a low grade ache and only lasts a few hours after exposure; this can be treated locally with an ice pack for 10-20 minutes at a time.

How long does the treatment take?

The average treatment duration is 15-20 minutes depending on the condition and size of the area being treated.

How frequently should a patient be treated?

Acute conditions can initially be treated daily if required. Chronic conditions respond best when treatments are received 2-3 times per week. As the patient's condition improves, treatments are tapered to once a week, once every two weeks, or monthly.

How many treatments does it take?

This varies with the each condition. Acute conditions may only require 1-6 treatments while more chronic or long standing issues may require 10-15 sessions. Chronic conditions such as moderate to severe arthritis may require periodic ongoing care to alleviate symptoms.

How long until I notice results?

You may feel results after your first treatment, but this is more common is acute injuries. Each treatment is cumulative and most patients feel results after 3-4 sessions.

How can I start laser therapy treatments?

While laser therapy is an effective treatment for many issues, it's not a one-size-fits-all solution; we want to ensure that treatments are administered in the correct circumstances. With this in mind, a patient must be assessed and referred to laser by one of our Chiropractors, our Physiotherapist or Massage Therapist. If you have an issue that has recently been diagnosed and/or treated by a Chiropractor or Physiotherapist, you can have your practitioner send us their diagnosis on your injury (with your consent) and they can refer you for laser therapy at IHC.

If lasers use radiation, can that cause damage/cancer?

Because Bioflex's Class 3B lasers are non-ionizing, unlike gamma rays, x-rays and UV light, LILT uses wavelengths that do not produce ionizing radiation. In turn, there is no DNA damage. The wavelengths were also selected carefully to ensure no tissue damage.

Non-ionizing radiation is the term given to radiation in the part of the electromagnetic spectrum where there is insufficient energy to cause ionization. It includes electric and magnetic fields, radio waves, microwaves, infrared, ultraviolet, and visible radiation (World Health Organization).

What are the contraindications of laser?

Pregnancy: There is no evidence of harm to an unborn baby, however there are no safety tests either, so for medico-legal reasons it is not recommended to treat directly over the developing foetus. It may be used on the pregnant woman for the treatment of back pain etc.

Thyroid: There is no evidence of harm and there is some evidence of benefit for treating Hashimoto's thyroiditis with LLLT. As with many things in life too much of what is good for us may be harmful and so it is conceivable that a high intensity laser treatment direct to the thyroid might (temporarily) stimulate (or inhibit) some thyroid activity. We suggest not applying lasers directly over the thyroid. The LED treatments are however relatively low intensity and far less likely to trigger any adverse events when treating that region of the neck.

Tattoo: Treatment over a tattoo with a higher irradiance laser (step 3/3) may cause pain as the dye absorbs the laser energy and gets hot. The SLDs/LEDs will not have the same effect.Please note that it is NOT a contraindication to treat over pins, metal plates, plastic, or pacemakers.