Shipping Policy

We ship for a $10 flat rate to anywhere in Canada, and a $12 flat rate to anywhere internationally. All orders are shipped via Canada Post and will be shipped within 1-5 business days of placing your order. Orders within Canada should arrive within one week of ship date, unless problems occur due to unforeseen circumstances.

If you would like to pick-up your order in-store, please select “In-Store Pick-Up” at the checkout. Items will be ready for pick-up by the next business day unless communicated otherwise. Please note: Items can only be picked up during business hours (Mon, Wed and Thu 8am-6pm; Tues 8am-7pm; Fri 8am-5pm; Sat 10am-2pm) at 570 Nelson St

Please Note: Store hours may vary depending on holidays.


Returns must be made within 14 days of purchase (with original tags & packaging). Seasonal and sale merchandise is final sale. Shipping charges can not be refunded, and the customer is responsible for shipping costs on items sent back to us. Please notify us through our contact page before sending back items for refund. Once approved, the item(s) can be shipped to:

Integrated Health Centre

570 Nelson St

Pembroke, ON

K8A 7W7

We understand things do happen, and packages may be damaged or missing. Please send an email through our contact page for any discrepancies.